FAQ's
Turnaround time : We ship USPS mail. Tracking numbers are provided.
My current time around for made to order items is about 5-7 bussiness days. I ship USPS mail. If you need your item rushed, please purchase the rush shipping, you will see as an option during checkout! Standard shipping takes 3-5 business days (once shipped) and rush takes 2-3 business days (once shipped)
LL Precious Creations is not responsible for any items lost or damaged in shipment.
Care instructions : Due to the handmade nature of our items, please be sure to launder your garment carefully. Please wash on cold and lay flat to dry. Please wash alone or with like colors. Some fading is normal to some of the fabrics but most of the fabrics are high quality and will not have any of these problems. We are not responsible for any damage to your item due to washing error.
Fabric Contents : We use high quality fabrics, Cotton Lycra, GOTS certified, Organic Euro fabrics, Oeko-Tex Standard 100, Custom prints, Euro prints, mostly 95/% Cotton 5% Lycra which are soft, stretchy and have great recovery for wiggly little once on the move, or your new bundle of joy..
Sizing details : All newborn outfits fit best up to 9 lbs. The fabric is super stretchy and soft. 0-3 months will fit up to 13 lbs. If you are wanting baby to wear the outfit right away I would recommend the newborn size.
Gift wrapping and packaging : If this is a gift to someone, I would love to provide a gift note with your order, just leave me a note during checkout to request it! I also do not include a paper invoice in any of my packages.
Returns and Exchanges : At this time we do not accept returns, unless we sent an item in error (wrong size / wrong color, etc.) Please read item details before purchasing and feel free to reach out if you have any questions before making your purchase.
Defective Items : While we strive for perfection 100% of the time, we are still human and something could still slip through the cracks. Please inspect each item upon its arrival to you, please contact us within 14 days of the items arrival. The item must be unwashed and unworn before a store credit or exchange can be issued.
International Shipping : We do not provide international shipping at this time.
Shipping issues : Once an item leaves our hands it is in the hands of USPS. We can only see the tracking that USPS provides. Please reach out to USPS with any inquiries about delays or shipments not arriving. We are not responsible for lost or stolen packages. Please follow the tracking information to ensure your package is received.
